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At Madhanuu, we want you to love your purchase. Please review our return and exchange policy before placing your order.
Return & Exchange Policy
We accept returns/exchanges only in specific situations:
1. Manufacturing Defects or Wrong Product Received
If you receive a product with a manufacturing defect or an incorrect item, please contact us within 48 hours of delivery with your order details and clear images/videos of the issue.
2. Product Condition
To be eligible for a return or exchange, the product must be:
* Unused and unwashed
* In its original packaging
* With all original tags attached
Important Points to Remember
* Return/exchange requests after the mentioned time period will not be accepted.
* Products damaged due to personal use, washing, or improper care will not be eligible for return/exchange.
* Return shipping charges may be applicable as per the situation.
* Refunds, if applicable, will be processed through the original payment method.
Need Help?
For any questions regarding returns or exchanges, please contact us at:
Email: hello.madhanuu@gmail.com
We are always happy to assist you.
Team Madhanuu